Crisis Management

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In close proximity when things go off the rails

A crisis can occur at any moment. Our team is there to support organizations and their leaders during trying times. We focus on a very specific goal: quickly activate an internal crisis cell and guide our clients toward a precise and timely communication strategy, internal and external, to ensure they don’t aggravate matters in the initial stages of quickly evolving events.

Helping your organization prepare for the worst

That said, we don’t just wait for disasters to happen. We are communications strategists who can also design crisis prevention and intervention plans and propel brands and business leaders into the public space. If needed, we will protect them from any threat to their reputation.

Issues management
On-site intervention – crisis unit setup and coordination – stretegic counsel – communications plan – delegated spokesperson – stakeholders management
Media relations
Counsel – content creation for media – press releases – press conference – spokesperson – media monitoring
Crisis prevention
Crisis prevention plan – continuous monitoring of traditional media (print, TV, radio) – live monitoring of current affairs issues pertaining to a company or industry
Social media monitoring
Continuous social media monitoring – social media community management – creation of editorial policies and broadcast schedules – strategic counsel and intervention pertaining to negative activity on social media
Leader positioning
Speach writing coaching and revision – Speak tour research – creation of employer brand, corporate and CEO brand – help define “values, mission, vision” – image adjustment – change of public perceptions

““The Chinese use two brush strokes to write the word “crisis”. One brush stroke stands for danger; the other for opportunity. In a crisis, be aware of the danger–but recognize the opportunity.”